Desktop & Mobile
Your account data syncs across devices with the same encryption and access controls applied everywhere.
LEGAL REFERENCE
How We Protect Your Account on 988win
Your privacy is central to how we operate. We collect only what we need to verify your identity, process your JazzCash, Easypaisa, SadaPay and Raast deposits, and deliver...
Account verificationPayment securityData retention rulesYour access rights
Our Privacy Commitments in Pakistan
988win operates within supported regions of Pakistan and complies with relevant local data-protection frameworks. When you open an account, we ask for your name, email, phone number and date of birth to confirm you are eligible to play. We use encrypted connections to store payment details linked to JazzCash, Easypaisa, SadaPay and Raast. We never sell your personal information to third parties.
Your withdrawal history, account balance and gaming preferences remain private unless you authorise us to share specific data with a regulator or legal authority where local law permits. We retain account records for seven years after your last activity to comply with anti-money-laundering rules and to handle any future disputes.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
DATA SAFEGUARDS
How We Keep Your Information Secure
Security is not an afterthought—it's woven into how we design every part of the platform. We use industry-standard encryption for all communications, undergo regular security audits, and limit staff access to your...
Encryption Standard
All data travelling between your device and our servers uses TLS 1.2 or higher. Payment details are tokenised so we never store raw card or wallet numbers.
Staff Access Rules
Only verified support and finance staff can view your account. We log every access and monitor for unusual activity. No engineer can see your password or payment method.
Breach Response
If we discover unauthorised access to your data, we notify you within 72 hours and detail what information was affected and what steps we've taken to secure it.
Third-Party Vendors
Our payment processors, hosting providers and identity-verification partners sign strict data-protection agreements. We audit them annually to confirm they meet our standards.
Cookies & Tracking
We use cookies to keep you logged in and to understand how you navigate the lobby. You can manage cookie preferences in your browser settings without losing core functionality.
Password Hygiene
Your password is hashed with a unique salt before storage. We never email you asking to confirm it. If you forget your password, use the recovery link—never share it with support staff.
CONSISTENCY ACROSS
Privacy Standards Across Our Sites
Whether you're accessing 988win from Pakistan, another region or via mobile app, your privacy protections remain the same. We don't change our data practices between platforms.
Live Casino & Slots
Whether you're playing live tables streamed from our studio or spinning slot reels, your gaming activity is recorded and protected identically.
Sportsbook Records
Your betting history, stake amounts and settled outcomes are stored with the same security applied to your casino session logs.
Withdrawal Data
JazzCash, Easypaisa, SadaPay and Raast transactions are logged with the same care as any other account event and never shared beyond compliance teams.
Support Interactions
When you contact live chat, email or account settings, those conversations are encrypted and archived for dispute resolution only—never used for marketing.
Account Closure
If you close your account, we delete non-essential personal data after seven years but retain transaction logs for regulatory and tax purposes.
Regulatory Compliance
Our privacy practices align with applicable local regulations in supported regions. We update this policy whenever our legal obligations change.
PLATFORM PRINCIPLES
What This Privacy Policy Covers
Your privacy extends across every corner of 988win—from account creation through your final withdrawal. We're transparent about what we collect, how long we keep it, and who can...
Account Registration
We collect your name, email, phone number, date of birth...
Payment History
Every JazzCash, Easypaisa, SadaPay and Raast transaction is recorded with...
Gaming Activity
Your game choices, session duration, stake amounts and outcomes are...
Device & Location
We record your IP address, browser type and device model...
Communication Logs
Chat transcripts, email threads and support tickets are stored to...
Cookies & Analytics
We use non-invasive analytics to measure lobby performance and track...
Privacy Questions & Answers
Yes. Log into your account, go to Settings > Privacy & Data, and click Download My Data. We'll compile your profile, transaction history, gaming logs and support interactions into a single file and email it to your registered address within 5 business days.
We store tokenised payment details (JazzCash, Easypaisa, SadaPay, Raast references) only while your account is active. After you close your account, we delete the tokens immediately but retain transaction records for seven years to meet regulatory requirements.
No. We never sell personal information to external parties. We may share minimal data with payment processors and identity-verification partners only if necessary to process your transactions or comply with legal authority requests where local law permits.
Contact our support team immediately via live chat or [email protected]. We'll freeze your account, review access logs to see what was viewed or changed, and guide you through password recovery. You can also enable two-factor authentication in Settings.
We use cookies to maintain your login session and to analyse lobby usage patterns. You can manage cookie preferences in your browser settings. Disabling non-essential cookies won't prevent you from playing, but you'll need to log in more frequently.
We delete non-essential personal data (name, address, preferences) after 30 days. However, transaction records, gaming history and account communications are retained for seven years to comply with financial and anti-money-laundering regulations in Pakistan.
Log into your account and visit Settings > Account Details to modify your email, phone number and address. For changes to your registered name or date of birth, contact our support team via live chat with identity verification documents.